Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide when you create an account, fill out a form, make a purchase, or communicate with us. This includes your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including your IP address, browser type and version, operating system, referring URLs, device identifiers, pages visited, time spent on pages, links clicked, and other usage data. We use cookies, web beacons, and similar tracking technologies to collect this information.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, social media platforms, and data providers. We combine this with information we collect about you to better personalise and improve our services.

2. How We Use Your Information

2.1 Providing and Improving Services

We use your information to provide, maintain, and improve our services, process transactions, send service-related communications, respond to your comments and questions, and develop new features and products.

2.2 Marketing and Communications

With your consent, we may send you promotional communications about our services, special offers, and events. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.

2.3 Analytics and Research

We use aggregated and anonymised data for analytics, research, and business intelligence purposes to better understand how our services are used and to improve them.

2.4 Legal Compliance

We may use your information to comply with applicable laws and regulations, respond to lawful requests from public authorities, enforce our terms of service, and protect our rights and the rights of others.

3. Sharing Your Information

3.1 Service Providers

We share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing. These providers are contractually obligated to use your information only as directed by us.

3.2 Business Transfers

If Skyies is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Skyies, prevent or investigate possible wrongdoing in connection with the service, or protect the safety of users of the service.

4. Data Retention

4.1 Retention Period

We retain your personal information for as long as necessary to provide you with our services and as needed to comply with our legal obligations. When we no longer need to use your information, we will take steps to securely delete or anonymise it.

4.2 Account Data

If you close your account, we will delete or anonymise your account information within 90 days, unless we are required to retain it for legal purposes.

5. Security

5.1 Security Measures

We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, secure server infrastructure, access controls, and regular security audits.

5.2 Limitations

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a structured, machine-readable format.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You have the right to request that we delete your personal information. We will honour such requests unless we are required to retain the information by law or have a legitimate business reason to keep it.

6.4 Opt-Out

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us at privacy@skyies.com.

7. Cookies

7.1 Types of Cookies

We use essential cookies (required for the service to function), performance cookies (to understand how the service is used), and marketing cookies (to deliver relevant advertisements). You can control non-essential cookies through your browser settings.

7.2 Third-Party Cookies

Some third-party services we use (such as analytics providers) may set their own cookies. We do not control these cookies and recommend reviewing the privacy policies of those third parties.

8. Changes to This Policy

8.1 Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, notifying you by email. The date at the top of this policy indicates when it was last revised.

9. Contact Us

9.1 Questions

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@skyies.com or write to us at: Skyies Inc., 123 Business Avenue, New York, NY 10001.